Accessibility information

This accessibility statement applies to Oswestry Town Council www.oswestry-tc.gov.uk

We want as many people as possible to be able to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts
• zoom in up to 300% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Technical information about this website’s accessibility

Oswestry Town Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website framework is compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. Some content is partially compliant, due to the non-compliance’s listed below.

Non accessible content

Some pages may contain attachments which are not currently compliant, such as:

• Older PDF files.
• Some documents which contain photographs

Any new PDFs or Word documents created by us will meet accessibility standards

Feedback and contact information

If you need any information on this website in a different format, please do not hesitate to contact us.

Telephone:    01691 680222

Email:             [email protected]

Post:               Oswestry Town Council, The Guildhall, Oswestry, Shropshire, SY11 1PZ

We’ll consider your request and get back to you in 10 working days.

Non-compliance with the accessibility regulations

We will do all we can to identify content that is non-compliant.

Disproportionate burden

We have not identified any areas that we believe constitute a disproportionate burden.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems or feel that we’re not meeting accessibility requirements, please contact us as above.

Contacting us in person

Our offices have audio induction loops, please contact us before your visit.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The website has been built and tested to meet the current requirements for councils in the UK – WCAG2.1AA.

Preparation of this accessibility statement

This statement was prepared on the 25^th July 2023.

This website was last tested in August 2023. The test was carried out by both internal systems and our website provider, Aubergine 262.